Info
Privacy Policy
This page explains what data may be processed when you use Ayaka as a community fansub service, and how we manage and protect that data.
Data We Collect
- Basic account data such as display name, email, and profile photo (if provided).
- Technical data such as IP address, device type, operating system, and browser.
- Usage data such as watch history, searches, and feature interactions.
- Playback preferences such as language, subtitles, and video quality.
- Communication data when you contact us for support or reports.
- We do not request credit card payment data through this page.
How We Use Data
Data is used to maintain service stability, improve site performance, personalize the viewing experience, and ensure account features work according to user needs, including abuse prevention.
Data Sources
We obtain data from you (when creating an account or filling your profile), from your device (technical logs and cookies), and from third-party analytics and security tools that help detect abuse.
Data Sharing
- With infrastructure providers (hosting, CDN, and analytics) to run the service.
- When required by law or official requests from authorities.
- In business transition situations, data may be transferred under applicable rules.
- We do not sell users' personal data to any party.
Storage and Retention
Data is stored while your account is active or as long as needed for service purposes and legal compliance. When no longer needed, data may be deleted or anonymized.
Security
We implement reasonable technical measures such as access restrictions, log monitoring, and infrastructure protection. However, no system can guarantee absolute security.
User Rights
- Request access, correction, or deletion of specific data.
- Withdraw consent for optional data processing.
- Request explanations regarding how your data is used.
- Contact us by email for direct privacy requests.
Cookies and Similar Technologies
Cookies are used to maintain login sessions, store preferences, and analyze service performance. You can manage cookies through your browser settings, but some features may not function optimally.
Children's Privacy
The service is not intended for children under 13 years old. If we become aware of data from children under that age, the data will be deleted according to applicable policy.
Policy Changes
This policy may be updated at any time. Important changes will be announced through this page or Ayaka's official channels.
Contact
For privacy and data-related questions, you can contact us through the following channels.